Thursday, September 03, 2009

Top of the search results - is it enough?



A great deal is written and discussed on the subject of search engine optimisation and the importance of ranking highly on the first page of Google results for your search term. But pause for a moment and think about that point. Are the search terms used to optimise your site the same terms someone searching will use? Enter the search term 'marketing' and approximately 493,000,000 results  are returned in 0.33 seconds. The first 3 are paid for positions and the top organic result is a Wikipedia definition followed by Marketing Magazine, the Chartered Institute of Marketing and various guidance information rather than marketing agencies that might actually help a business move forward. Take a step back, why search on 'marketing' in the first place? Indeed what need prompts someone to turn to the Internet? Perhaps a business is experiencing a falling order book and someone has suggested marketing could help. But as we have seen simply entering the term 'marketing' is not very helpful. Although the keywords people search on are collated, can be analysed and optimised, practical experience indicates that most visitors arriving at a web have actually combined the company name or brand with the product or service they are seeking. This suggests that the search is not just random but prompted by some other marketing activity. Common sense suggests people don't want millions of results, they want to quickly get to a short list of people that can provide what they need and to use the Internet to get this they have to refine the search. The message is not to assume that the web site is a stand alone marketing tool that will deliver a steady steam of well qualified prospects, but a component within an integrated marketing strategy. Other marketing techniques such as advertising and press relations can help raise and maintain the awareness of a business and its products or services. The web site is great for providing information and as a response channel working within a well planned and co-ordinated marketing communications programme.

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