Friday, April 09, 2010

How should the marketing budget be apportioned?


Marketing budgets are under pressure, but what share should go on the various communications methods?

Most marketers would advocate a broad range of marketing tools both offline and online. Some experts suggest headline rules such as you must be doing at least 8 marketing activities to succeed. One guru draws a circle, divides it into 3 equal sectors then propose one third of the budget goes on the web site, another third on advertising and the remaining third on everything else. An agency I worked for  advocated two ways of establishing a budget. The first, 'to cost the need' was the idealistic method of dominating the media, the other to set a figure  based on a percentage of turnover then adjust the level of activity accordingly.

 Rarely do companies have a proper marketing budget when we become involved. A marketing plan, budget corporate identity and delegation of authority to marketing to implement the plan and invest the budget are all important things to have in place. Usually the budget is reverse engineered from actual expenditure and once established tends to act as a benchmark for future years. Often there are two big ticket items that stand out - advertising and exhibitions. The latter usually understated merely recording the actual costs of space and stand design. If the true costs were accounted for - product, time, travel, hotels, entertaining - then it might seem a lot more expensive than it appears. How many companies relate enquiries to attendee numbers to the total population of their market? The ratios are probably depressing. A small percentage of the total market population will attend, not all these will visit the stand and a small percentage will lodge a useful enquiry. So why do companies like exhibitions? Exhibition space must be some of the highest real estate square footage in the world, yet the cost is rarely queried or negotiated. Yes, it provides face to face meeting opportunities, but once the tyre kickers are eliminated that personal contact might have been less expensively achieved with a good lunch.

Traditional display advertising remains equally popular and sacrosanct although if an advertising agency is involved at least the space cost is negotiated. The fact is that advertising and exhibitions absorb typically more than half the budget. So everything else has to be funded from the residue. Perhaps rather than tweaking budgets year to year it is time for a radical overhaul.

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